Terms & Conditions
By purchasing a ticket
and entering our premises, you agree to be bound by the following terms and
conditions.
All parents/guardians
acknowledge that Little Peeps is not a supervised play session and accept full
responsibility for the supervision of the children in their care at all times.
(1.0) Tickets & transfers
(1.1)
The ticket price includes admission to Little Peeps, but
excludes all food and drinks.
(1.2)
One child ticket entitles a child plus one adult (subject
to a space being booked) entry into Little Peeps for one allocated 90 minute
play session. Additional adult tickets can be purchased.
(1.2.1)
If you (the customer) pre-books tickets and do not allocate/book a space
for all in your party attending, Little Peeps reserve the right to refuse entry
if the maximum capacity has been reached on that session. A refund will
not be given and only those booked will be permitted entry to Little Peeps.
(1.3)
All children must pay admission to enter Little Peeps.
(1.3.1) A ‘child’ is any
infant, toddler or child that is walking or can manoeuvre around the building
with a walking aid in order to access activities in the play areas.
(1.3.2)
An ‘adult’ is a parent or guardian over the age of 18 years entering
Little Street with a ‘child’ or ‘pre-walker’.
(1.4)
Where tickets are purchased on behalf of others, the buyer
accepts responsibility for notifying all those in their party of Little Peeps terms
and conditions.
(1.5)
All Little Peeps tickets are non-refundable.
(1.6)
Transfers for any pre-booked tickets are only available
where Little Peeps receive notice a minimum of 24 hrs prior to the start time
of the session booked. There are no exceptions to this rule, the transfer
policy applies in all circumstances including but not limited to; adverse
weather, childhood illness, difficulty locating a parking space, roadworks or
traffic incidents.
(1.6.1)
Credits will be offered in place of a transfer where a customer cannot
confirm the date to re-book. Credits are valid for a maximum of 6 months
from the date of the original cancellation.
(1.7)
Little Peeps does not have an age restriction however the
play centre is designed for children in the early years (18months to 7years).
Any pre-walker or child must be accompanied by an adult at all times. No
one under the age of 18 years is permitted entry into Little Peeps without an
accompanying adult.
(1.8)
All persons age 12 years and upwards must be accompanied by
a child to gain entry to Little Peeps. Exceptions apply to staff and
works people employed by Little Street to carry out work onsite.
(1.9)
Spaces are limited for each session and only those with a
valid ticket will be allowed entry into the building.
(2.) Ticket prices are listed in
Euros on this site. Prices are inclusive of VAT. We reserve the right to
correct any pricing errors after booking.
(2.1)
When you purchase a ticket from here you will receive an
email confirmation with a booking reference number. This email constitutes
proof of booking however is not proof of payment. A further email will be
sent from our payment merchant eWAY as proof of purchase. Please ensure
you have the booking confirmation number and the name of the person who booked
when you arrive at the main entrance of Little Street.
(2.3)
It is your responsibility to check the accuracy of the
session date and time on your email confirmation. Mistakes cannot always be
rectified and entry will only be permitted for the number of tickets stated on
the confirmation.
(3.0)
Session Times & Closures
(3.1)
We operate pre-defined play sessions. You may turn up at
any time during a play session but you will be required to leave at the end of
that session even if you have not been there for the full 90 minutes. It
is your responsibility to arrive in time for your session and we cannot be held
responsible for any delays you may experience. Refunds and transfers will
not be given if you miss your session or part of it.
(4.0)
Rules of Entry
(4.1)
Little Peeps does not accept responsibility for the
supervision of children within the premises, therefore all children must be
supervised by a responsible adult/guardian at all times.
(4.2)
To prevent the spread of infection children who are
unwell, or who have been unwell, must not visit the centre for 48 hours.
Refunds will not be given and transfers require a minimum of 24hours notice.
(4.3)
If a child or adult visiting Little Peeps is sick or
infectious whilst onsite they must leave the premises immediately or will be
asked to do so. No refunds or credits will be offered in these
circumstances.
(4.4)
Little Peeps reserve the right to deny admission or ask a
person to leave that has already gained entry if they do not abide by our
rules, if they pose a danger or threat of staff or customers, for any illegal
activities or offensive behaviour. Fighting, bullying and abusive
language will not be tolerated. Guilty parties will not receive refund if asked
to leave for these reasons.
(4.5)
Any person causing wilful damage to the facilities,
fixtures or fittings of Little Peeps will be liable to pay for any damage
caused. This includes any damage caused by misuse of equipment and/or failure
to abide by our ‘Rules of entry’ & ‘Rules of play’.
(4.6)
With the exception of Exclusive Hire or arrangements
agreed privately with management, visitors may not bring outside food and drink
into Little Street.
(4.7)
Visitors must remove their shoes and wear socks in the
play areas. There is no exception to this rule.
(4.8)
No hot or cold food & drink or chewing gum is permitted
in the play areas.
(4.9)
Smoking is prohibited inside Little Peeps facilities and
this includes the use of e-cigarettes.
(5.0)
Photography
(5.1)
We allow photographs to be taken by customers of their
children. We ask that all visitors to Little Peeps are careful to avoid
taking pictures of other children.
(5.2)
Little Peeps cannot be held responsible for any images
posted on to a public website without prior permission from the persons in the
photograph or their guardians.
(5.3)
Little Peeps will never share still images of visitors and
their children on our website or social media pages without prior agreement in
writing with those concerned.
(6.0) Security & Safety
(6.1)
All personal belongings and property brought into Little Peeps by
visitors is done so at the owners risk. Little Peeps accepts no liability
for any loss or damage to such property during a visit.
(6.2)
Little Peeps accept no responsibility for any items left in the buggy shelter
and accepts no liability for any loss or damage to such property during a
visit.